Telephone: 800-669-2787
Business Hours:
M-F 9-6, Sat 10-5 EST
E-mail: orders@commercialartsupply.com




To contact us, place orders, or talk with customer service, call 800-669-2787 Monday through Friday, 9am to 6pm, Saturday 10am to 5pm, EST. We can also be reached at comartsupply@aol.com.



We accept payment by Visa, Mastercard, Discover, American Express. We can also arrange to process your order and hold until we receive payment by check.



WholesaleArt.Net maintains our site with regular updates and changes. Unfortunately, some errors do occur and prices are subject to change. Prices will be raised only when increased costs leave us no other choice. WholesaleArt.Net is not responsible for typographical errors and reserves the right to change listed prices without notice.

PRICING POLICY

CATALOG prices are manufacturer’s list price. WholesaleArt.Net will discount most catalog items 25-50% off.

Specials and promotions listed on the web site are shown at net price and are not subject to further discount.

Upon receipt of your order, our Customer Service Department will calculate your order total, add shipping charges and email a confirmation for your approval and payment.



All orders over $200.00 placed at WholesaleArt.Net get Free Shipping when shipped within the 48 contiguous United States by standard ground service; service to Alaska and Hawaii will be charged prevailing UPS rates. Note that oversize packages, UPS standard or otherwise, are exempt from our free freight offer.

For orders under $200, the following charges will apply:
Merchandise TotalAdd
Up to $29.99$7.95
$30 to $49.99$9.95
$50 to $74.99$10.95
$75 to $99.99$11.95
$100 to $149.99$13.95
$150 to $199.99$15.95
$200 or moreFREE

We generally mark items that require truck or oversize handling by a "truck" icon. When an order is placed for an oversize item, a Customer Service Rep will contact you with rate information and delivery details prior to processing your order. Any promotions for free freight do not apply toward orders with oversize items.

Available Expedited Options

Expedited Shipping such as FedEx, UPS Next Day, UPS 2nd Day, UPS 3-Day Select, is available upon request. Rush Orders received before noon can usually ship that day. After receiving your order, Customer Service will contact you by EMail or phone to inform you of shipping services and cost. We will ship non-standard shipments at your expense and only after we have received your approval.



Our legal responsibility ends when we deliver your shipment to the carrier. If you find a shortage of cartons or physical damage, you must note this on the delivery receipt that you sign. In the event that the damage is concealed, save all cartons and packing materials and call the delivering carrier within 24 hours. Request an inspection of the damage and file a written claim. Merchandise cannot be returned without our written authorization. Authorized returns for reasons other than those for which we are responsible may be subject to a 20% handling and restock charge.

All requests for returns must be made within seven (7) days from date of shipment. We reserve the right to refuse returns for any reason and we reserve the right to request inspection at our distribution facility of all returned merchandise prior to our accepting a return for credit. If we find that, in our opinion, the returned merchandise is not salable because of damage to either the packing or the product or both, we may not accept the returned goods for credit.

Returns on defective merchandise will be made, if at all, only upon manufacturer's verification of defect and approval by the manufacturer for replacement or refund. All remedies for defective products must be sought by the customer from the manufacturer, who has the right of inspection prior to authorizing replacement or refund.

There will be absolutely no returns allowed on the following merchandise:

  • Airbrush Equipment
  • Easels
  • Pens & Markers
  • Tools
  • Projectors
  • Special Order Items



Items not in stock at the time an order is placed will be backordered. BACKORDERS UNDER $20.00 WILL BE CANCELLED.

 

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WholesaleArt.net